Terms and Conditions
*Cancelling Classes or Courses or Events.
Lessons, events, team building sessions cancelled or rescheduled by YOU ‘THE CUSTOMER’ within 7 days of the lesson are not eligible for a full refund as we would have been able to take other bookings for that time.
* In the circumstance of cancelling or re‐scheduling Salsaduende cannot guarantee the new dates will be successfully arranged.
* Salsaduende do not refund payment if:
YOU ‘THE CUSTOMER’ decide you are not happy with either the tuition or the Instructor after all lessons have been completed. This is because YOU ‘THE CUSTOMER’ should alert Salsaduende to any issues as detailed in ‘Complaints’ as soon as the problem arises within the course of lessons. No refunds after week 2 of a 6 week courses.
YOU ‘THE CUSTOMER’’ decide not to continue with your booked classes midway through the booking, or if the sessions are cancelled.
* Complaints
In the event that YOU ‘THE CUSTOMER’ are unhappy with the service provided by Salsaduende, you must raise the issue with Salsaduende immediately to explain the situation. Depending on individual circumstances, Salsaduende will arrange for a replacement Instructor, in extreme circumstances offer a refund for the lesson and any subsequent lessons. If a replacement Instructor can be arranged Salsaduende reserve the right to reschedule the lessons.
* Termination
Salsaduende can terminate this Agreement by giving 7 days notice
Salsaduende reserve the right to terminate this Agreement immediately should YOU ‘THE CUSTOMER’ be in breach of contract.
*Cancellation
by YOU ‘THE CUSTOMER’ is subject to cancellation charges as follows:
14‐7 days before due date: 50% of agreed fee, 7‐3days 100 % of fee. The charges are non negotiable as Salsaduende will have booked the time for YOU ‘THE CUSTOMER’ and not taken bookings from potential Customers.
*Voucher validity
Dance class vouchers are limited to a 6 month period unless specifically agreed with the tutor. If lessons are not taken within voucher validity there are NO refunds. Free tickets to party events are valid 4 weeks from time of issue. All competition tickets are available to be used at any drop in class run by Salsaduende within 30 days of issue
*Indemnity
YOU ‘THE CUSTOMER’ agree that Salsaduende will not be liable to you for any claim or demand, including reasonable solicitor’s fees, due to or arising from YOU ‘THE CUSTOMER’ lessons with Salsaduende.
* Entire Agreement and Applicable Law
This Agreement sets out all of the Terms and Conditions between Salsaduende and YOU ‘THE CUSTOMER’ This contract shall be governed in accordance with the laws of England and English Courts shall have jurisdiction in relation to the Agreement. Salsaduende reserves the right to alter these Terms and Conditions from time to time without giving notice to YOU ‘THE CUSTOMER’’.
Salsaduende 2019